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Welcome PMS

The most economical, easy and modern
Hotel program.
With built-in

Bar – Restaurant ordering
Personal, friendly support 24 x 7
​

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About WelcomePMS (by Netera)

Welcome PMS is designed to revolutionize the way you manage your properties, providing you with a comprehensive and efficient solution to streamline your operations.

At its core, Welcome PMS is a powerful software platform that empowers property managers to optimize their daily tasks and enhance the overall guest experience. Whether you operate a hotel, resort, vacation rental, camping, or any other hospitality establishment, Welcome PMS is tailored to meet your specific needs and requirements.

Unique Advantages

Easy, simple and fast
  • Hotel Management: only 20 minutes of training is enough
  • 20 years of experience in a complete solution
  • Immediate and friendly support, 24 x 7, like you’ve never seen before and you’ll want it (unless you’re one of our 800+ customers…, ask them)
  • For small (from 5 rooms) to large and complex units
  • Our prices are a pleasant surprise.
New​
  • Easy bulk entry of bookings from Booking, Expedia, Hotelbeds, TUI, TUI JIL (Belgium-Netherlands), Tui-Destimo, JET2 Holidays, Aurinko, Avra Tours Cretan Holidays.
  • Link to ReviewPro (reputation and customer satisfaction management service).
  • Connect to Lybra RMS (revenue management service)
  • See the plan of your Hotel from a mobile / tablet / computer Online.
  • Support Tourism for All and OAED easily and quickly
In the new version of PMS
  • e-Checking: Electronic filling in of information signed by customers on their tablet or mobile phone.
  • Automatic reading and entering of passport data (Passport Scanner).
  • View your occupancy and reservations on your tablet, laptop or mobile.
  • Booking plan with unique features.
  • Support for multiple hotels on the same plan (multiproperty).
    BAVEL payment support.
  • Automated entry of bookings of specific agencies (eg TUI).
  • Connection with booking engines (Webhotelier, SiteMinder, Primal, Bookonlinenow, Bookwize, Cosmores, Flexibook, Cubilis, Yield Planet, Hotel Spider, Hotel Availabilities).
  • Logging expenses with the possibility of grouping, statistics.
  • Connection to any accounting (Epsilon net, Capital, Singular, Data Communications, SoftOne, Anaconda, Union etc).
  • New version Point of sales using tablet / mobile in a cloud environment.
Reception
  • Quick and simple arrival of individuals, rooms, groups Simple price setting or automatic import from price lists
  • Room changes, departure-arrival of a person in a room, price changes, groupings
  • Record and view all changes made for any time Comments on rooms, direct sms to customers One-step check-out (with automated invoice, payment, check-out)
  • Close of day with checks and room charges in 5 secs Easy submission of monthly nationalities statements with one click
  • Complete history of people, stays, charges, invoices Reminder of customer birthdays – possibility to send sms
  • Fast day use management (with one click arrival-billing and one click departure)
Hotel Sales Statistics
  • Detailed sales statistics (aggregate or by department) per month or per day.
  • Comparison with previous years.
    Occupancy statistics.
    Agency statistics.
  • Display in understandable graphics.
  • Details of arrivals, stay nationalities.
  • Search and view any item for any date
    (even for past uses).
  • Complete customer statistics with stays, billing rates, room number, etc.
Hotel Reservations Management
  • Quick and easy booking entry and tracking
  • Automatic, test or final rendering of rooms as you would on paper
  • Plans: Nominal, Cleared, Detailed, Agency, Allotment, Meals
  • Easy change of reservation room in the plan, room lock, colors by agency, change of room type.
  • Booking revenue budget
    Customer details on booking
  • Automatic sending of confirmation sms, email
  • Management of price lists per person/room, with discounts per child, extra person. Offers eg 7=6, early booking, release dates
  • Reservations with breakfasts, lunches, All inclusive. Meal plan, beneficiary statements.
  • Flexible management of each reservation with variable prices, board, people, price lists, supplements
  • Ability to book offer listings that can be easily converted into a reservation.
  • Receive online reservations, manage cancellations, changes
  • Easy and quick sending of availability on the hotel’s website
  • Connection with booking engines (Bookonlinenow, Bookwize, Cosmores, Flexibook, Cubilis, Yield Planet, Hotel Spider, Hotel Availabilities) for automatic download of reservations and immediate availability update on your site.
  • Completions and other information on your table, laptop or mobile phone.
Financial Management
  • Possibility of issuing bills per room, person, group.
    Just provide the VAT number and the details are filled in automatically via the Internet
  • Choose detailed bill, aggregated per day or aggregated for the whole stay.
  • Issuance of (audio) invoice on blank pages based on a template that is easily set up via Microsoft Word.
  • Automatic sending of invoice (pdf) to recipient’s email.
  • Charges – customer credits, possibility of prepayment, transfer of charges, analysis of charges.
  • Complete details of agencies, debtors with detailed tabs even for past usages, instant display of invoices on the screen
  • Agency contracts with discounts, offers with very easy management.
    BAVEL payment support.
  • Automatic (or not) transfer of invoices to debtors, payment by cash or credit cards or a combination thereof.
  • Calculations of VAT, municipal tax.
  • Analytical statements of balances, main courante, debit balances, analytical sales, connection to accounting programs.
System Details
  • Connection with telephone centers, PAY TV, electronic locks, on line reservations
  • Send sms through the application
  • Easily find any item whether it’s in reservations, notes, history, customers
  • Full customization that covers the operation mode and the particularities of each hotel
  • Minimum equipment requirements (no server – basic computer with Windows 7 / 8 /10 and MS Office, laser printer for invoices, statements, Internet connection)
  • Immediate and friendly telephone and internet support 24 x 7
  • Very low cost of acquisition and use (no strings attached)
POS
  • System Details
    Simple and easy order management
  • Orders from any mobile-tablet immediately from a browser without installation.
  • Payment by cash, credit cards or room charges
  • Online update of customer accounts, balances
  • Detailed checkout with waiter management
  • Connection to cash registers, tax mechanisms, kitchen printers
  • Detailed statements of sales, consumption of items, periods
  • Purchases – suppliers – warehouses – inventories – movements

Awesome Features

Maybe the easiest PMS

Consistently awarded for its innovations and customer satisfaction.

99.9% client

satisfaction

Dedicated to providing personal attention to all our clients.

Over 800+ Connected Properties

Adding new, all type of properties every day.

Operated for 20+

Years

Servicing hotels for more than 20 years.

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Bucharest
Strada Anton Pavlovici Cehov 2, 011998, București
t: +40 21 410 2047
e:info@epsilon-orosimo.ro
Greece
Athens
Leof. Siggrou 350, 176 74, Kallithea t: +30 211 500 7000

P. Tsaldari & Zaimi 2, 151 27, Melissia
t: +30 211 1080 000

Thessaloniki
17is Noemvriou 87, 555 34, Pilea
t: +30 231 098 1700
Cyprus
Kyrillou Loukareos 70,
2nd floor, 4156 Kato Polemidia , Limassol
t: +35 725 818 044